Chatbots. Answers, bookings and leads, built in.

A chatbot made for your business. It answers from your own information, offers open times from your calendar, takes down leads and starts quotes, on the AI you choose. It lives on your site, dressed in your brand, and it never takes payments.
Try out our chat in the bottom corner now.

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Jessica in a red dress, from the Custom section video

Jessicathe face of Ask Jessica, the chatbot on this site

* AI generated.

Three ways to build it.

Start simple or go all the way. Mix them, and run any of them on the AI you choose: Claude, ChatGPT, Gemini or another.

Set answers

Buttons with the questions your customers ask most.
Your answers, word for word, exactly as you approved them.
No AI, so nothing it says can surprise you.

AI from your information

Customers type anything, in their own words.
It answers from your site and the information you give us.
When it doesn’t know, it says so and points them to you.

Connected

Plugged into the tools you already use*.
Open times from your calendar, live stock, your booking system.
Leads sent to your inbox, your CRM or your email list.

What it can do.

The jobs your front desk does all day, done on your site.

Answer questionsHours, prices, directions and services, from your own information.

Book appointments*Shows open times and pencils in a booking for you to confirm.

Catch leadsTakes a name, an email and what they need, and sends it straight to you.

Start a quoteAsks your quote questions and fills in your quote form for the customer.

Chat analyticsWe analyze your chats for gaps in its answers, your site and your reach.

Say when it doesn’t knowNo guessing: it hands the customer your contact details instead.

* Most connections are possible. Some tools limit what outside sites can do, so we tell you what’s possible before you sign.
AI can make mistakes. Your chatbot tells customers it’s automated and that answers can be wrong, AI answers are tagged as AI, and anything important, like prices, bookings or policies, should be confirmed with you directly.

What it will never do.

Built in, on every chatbot we make.

Take paymentsNot a card number, not a deposit. Ever.

See what it shouldn’tCustomer records, payment details and passwords are kept completely separate and never reach it.

Run up your billSpam protection and usage limits keep AI costs under control.

Questions

Still deciding? in the corner, or send a quote request and we’ll answer in writing.

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Is it AI?

It can be. It can answer only from your own information, from live data, with AI, or a mix. Each answer is tagged with where it came from.

AI can make mistakes. AI answers are tagged as AI, the chatbot tells your customers it’s automated, and anything important, like prices, bookings or policies, should be confirmed with you directly.

Can it get things wrong?

Answers from your own information say only what you gave us. AI can make mistakes, which is why AI answers are tagged as AI. If you want no guessing at all, leave AI off.

Can it take bookings or payments?

It can show open times from your calendar or booking system and pencil in a booking for you to confirm. It never takes payments.

What happens when it doesn’t know?

It says so, and points the customer to your contact form.

Can it answer my phone?

Not the chatbot. That’s the AI receptionist, a separate add-on that answers calls, takes messages and pencils in bookings. It’s new: we haven’t delivered one yet, so ask about it in your quote request.

AI can make mistakes. The AI receptionist tells callers it’s automated, and anything important, like prices, bookings or policies, should be confirmed with you directly.

Who keeps its answers up to date?

If it answers from your website, it stays up to date on its own when your site changes. Anything else, we update as set in your quote.

Does it cost anything after launch?

Answers that use AI or live data have running costs. How they’re covered is set in your quote.